Can I return my ticket through an official ticket exchange?
SSBD does not offer an official ticket exchange. Unfortunately, running an exchange would require significant resources in terms of personnel, technology, and customer service. We aim to maintain control over ticket pricing to keep the festival accessible and fair, and an official exchange run by third parties typically complicate this and offer legal complexities. For those who can't attend and wish to sell their tickets, we recommend using trusted personal networks or secure third-party resale platforms. We do not recommend purchasing from unverified people and we cannot verify tickets that are not sold on our official TIXR website.